Pre-Registration FAQs

Our Q&A section will give you further detail on the programme and answer key questions you may have.

If we have not answered your question below, please contact us via e-mail at

  • Q: What are the eligibility criteria?

    You should be a 3rd year MPharm student or an MPharm graduate. You must also have the right to live and work in the UK and be able to provide proof of this at the assessment and offer stage.

    Ideally you’ll have at least 4 weeks UK retail community pharmacy work experience gained through either a Summer Placement in a community pharmacy or regular part-time work in a community pharmacy environment.

  • Q: How do I apply?

    Please apply via this website.


  • Q: What is a competency and how do I answer this question?

    Competency questions need you to give a specific example to show how you have demonstrated that behavior in response to the question being asked.

    Key points to remember are:

    • Be specific
    • Detail what you did, why and the outcome achieved
    • Ensure you have answered the question asked
    • Ensure that the content reads well and is easy to follow
  • Q: I am currently working in the business do I still need to apply?

    Yes. All internal employees must submit an application.

  • Q: When will I be told if I have been successful at the screening stage and invited to an assessment?

    We’ll get back to you ASAP following the closing date via e-mail.

  • Q: What if I have been unsuccessful at the screening stage?

    You’ll receive an email from us. Unfortunately due to the high level of applications received we’re unable to provide individual feedback.

  • Q: What is the offer process?

    All offers are conditional on you passing your exams and graduating, in order to start the programme in July 2016.

    You’ll receive a verbal offer, which will confirm the location that has been offered to you. If you’re happy with this, we’ll follow it up in writing.

    A contract will be issued once you have accepted the conditional offer.

    By accepting an offer either verbally or in writing, you are entering into a legally binding contract. Once you accept an offer you are expected to honor your acceptance.

  • Q: What is expected of me during the Pre-registration programme?

    Our training programme is aligned to the requirements laid out by the General Pharmaceutical Council (GPhC). You’ll be assigned to a specific tutor, who will have been qualified for at least 3 years and be a permanent employee. And, you’ll be assigned to a specific branch, which will be delivering a minimum of 1,500 items, meeting their MUR targets and where possible delivering enhanced services.

    Over 52 weeks, the programme will help you develop into a commercially focused responsible pharmacist and offer the support needed to enable you to pass your Pre-registration Assessment. You will also attend quarterly residential conferences, which will include:

    • An opportunity to network with other Pre-registration students
    • Development of clinical and managerial skills
    • Preparation support for the Pre-registration Assessment including calculations practice
    • Interactive workshops
    • An opportunity to learn more about the business

    We will provide you with the training and product knowledge to provide over the counter (OTC) medication and products, gain your MUR accreditation and benefit from an introduction to our management competencies and skills.

  • Q: Will I be offered a role following my Pre-registration year?

    Following your Pre-registration year, you’ll have the chance to be assessed for the role of Relief Manager. If successful you’ll be offered a role on the condition that you pass your Pre-registration Assessment. This role will depend on what’s available at the time though, so you’ll need to be flexible as it’s unlikely you’ll be offered a role in your Pre-registration branch.

    If you’re successful, you’ll initially work as a Relief Manager, before having the opportunity to apply for a Branch Manager role as your skills and confidence develop. All options will be discussed with you during your year to ensure you make the right decision for you and your career in pharmacy.

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